Emotional intelligence capabilities can be directly mapped to specific leadership traits. The following table illustrates this mapping and outlines the corresponding behaviors:
| Competency | Leadership Trait | Behavior |
| Self-awareness | Self-aware | Know their weaknesses and strengths as well as how their behavior affects others |
| Self-regulation | Level-headed Comfortable with ambiguity | Stay calm in the midst of turmoil and confusion Can operate in environments of uncertainty where there are few guideposts |
| Motivation | Persistent | Maintain a positive, focused attitude in pursuing a goal, despite obstacles |
| Empathy | Caring | Empathize with other people's needs, concerns, and goals |
| Social skill | Humorous Politically astute | Know how to interject humor when the situation warrants it Have a strong sense of their organization's power structure, and know where to turn for the support and resources they need |
Fortunately, since emotional intelligence is not genetic, strengthening your EI capabilities is possible. You can learn to improve your EI skills through extended practice, feedback from colleagues, and your enthusiasm for making a change.
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